Privacy Policy

1. Introduction

Fyntra AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our platform. Please read this privacy policy carefully.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number, and company information
• Business details including revenue, industry sector, and marketing goals
• Payment and billing information
• Communications with our team through email, chat, or phone
• Information provided during strategy calls or consultations

Automatically Collected Information

When you access our Services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, click patterns)
• Cookies and similar tracking technologies
• Referring website or source that led you to our site

Third-Party Data

With your authorization, we may access:

• Meta (Facebook/Instagram) advertising account data
• Google Analytics and advertising platform metrics
• CRM and customer database information
• Website analytics and visitor behavior data

3. How We Use Your Information

We use collected information for:

• Providing and improving our marketing automation and AI services
• Creating and optimizing advertising campaigns on your behalf
• Communicating with you about services, updates, and support
• Processing payments and managing billing
• Analyzing service performance and generating insights
• Conducting research and development to enhance our platform
• Complying with legal obligations and protecting our rights
• Sending marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

Service Providers

Third-party vendors who perform services on our behalf, including hosting providers, analytics services, payment processors, and advertising platforms. These providers are bound by confidentiality agreements.

Advertising Platforms

Meta, Google, and other advertising platforms where we manage campaigns on your behalf. We share only the minimum necessary information to execute your marketing strategies.

Legal Requirements

When required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Client data from active engagements is retained for the duration of the service agreement plus seven years for business and tax purposes.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Request data portability
• Withdraw consent for marketing communications
• Opt-out of the sale or sharing of personal information

To exercise these rights, please contact us at info@fyntraai.com. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

9. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our Services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Fyntra AI
6047 Tyvola Glen Circle
Charlotte, NC 28217
Email: info@fyntraai.com
Phone: 704.680.7535